ServicesHeat Pumps
Heat Pump Installation and Service in Millwood
A heat pump warms your home through the winter and cools it in summer, all from one system. We size it to your house, lay down floor protection before the first tool comes in, and explain each step so you always know what is happening.
Is a heat pump the right fit for your home
Current cold-climate heat pumps keep pulling heat from outdoor air well below freezing, which matters through a Millwood January. For many homes, one heat pump can replace both an aging furnace and a tired air conditioner.
Some homeowners would rather keep a gas furnace as backup for the coldest nights. We hold a gas heating mechanical license, so we can set up that dual-fuel pairing and connect the gas side as well as the electric side.
If your home has no ducts at all, our ductless mini-splits are often the better answer, and we will tell you so. Either way, you get a written quote before any work begins.
What our heat pump work includes
Sizing to your actual home
We measure rooms, look at windows and insulation, and work out how much heat your home loses on a cold night. An oversized unit cycles on and off too often. An undersized one leans on expensive backup heat.
Careful outdoor placement
We set the outdoor unit on a pad or bracket raised above typical snow depth and away from roof drip lines, so defrost water can drain. Crews walk a single laid path to the spot, keeping boots off your beds and lawn.
Indoor equipment and controls
We install the indoor air handler or a coil on your existing furnace, run the refrigerant lines, and set up the thermostat so the heat pump and backup heat take turns in the right order.
Permit and inspection
We pull the required mechanical permit and schedule the inspection, then let you know the day and time so nobody is surprised at the door.
Rebate and tax credit paperwork
Many heat pumps qualify for an Avista rebate and a federal tax credit. We point out which models count, gather the model and serial numbers, and walk you through filing both so the savings actually reach you.
Service for existing heat pumps
When a heat pump you already own acts up, we find the cause and explain it plainly. The diagnostic fee is credited toward the repair.
Signs it is time to look at a heat pump
- Your furnace or AC is near the end
- If one system is due for replacement, it is the right moment to price a heat pump. Replacing two systems with one can make more sense than buying the same old setup again.
- Backup heat runs all the time
- On an existing heat pump, constant auxiliary heat usually means low refrigerant, a failing part or a unit that was undersized from the start. Your electric bill tends to show it first.
- A coil stuck under ice
- Some frost on the outdoor unit in winter is expected, and the defrost cycle should melt it within minutes. When the coil stays caked in solid ice for hours, the defrost controls or airflow need a look.
- Lukewarm air from the vents
- Air that feels barely warm, or uneven temperatures room to room, can mean the system is struggling to keep up.
- You want cooling without a second system
- If summers in your home are getting harder to sleep through, a heat pump adds air conditioning while also handling the heat.
What a heat pump install looks like
- 1
A no-cost home visit
Estimates on installations and replacements are free. During the first visit we look over your current equipment, check the electrical panel, find a good place outside for the unit and listen to what bothers you about your comfort now.
- 2
Your options in writing
Your written quote lays out the equipment, the labor and anything not included. When both all-electric and dual-fuel would work, we price each one and explain what you gain and give up.
- 3
A protected home on install day
Runners and drop cloths go down, shoe covers go on indoors, and boards or mats cover the lawn along the equipment route. We tell you up front which rooms we'll be in and about when heating or cooling will be off.
- 4
Startup, checks and cleanup
We charge the system and test heating, cooling and defrost, then show you how the thermostat works. The old equipment and packaging leave with us, and the work areas get swept.
- 5
Final inspection and coverage
We're there when the inspector signs off the permit. New installations carry up to 3 years of labor coverage, and we explain what it includes before we head out.
What changes the cost of a heat pump
Each house gains and loses heat in its own way, so we price a job only after seeing it. The written quote breaks out every part of the work, and nothing gets added without talking to you first. These factors matter most.
- Capacity and cold-climate rating
- Larger homes, or ones that leak more heat, need a bigger unit. Models designed to keep heating in hard cold cost more than standard ones but depend less on backup heat.
- All-electric or dual-fuel
- Holding on to your gas furnace as a backup changes the equipment and controls needed. An all-electric system may rely on electric backup heat instead.
- Electrical capacity
- Older panels sometimes need an upgrade or a new circuit to carry a heat pump. We check this at the first visit so it shows up in the quote from day one.
- Placement and line length
- A short, straight run from the outdoor unit to the indoor equipment costs less than a long path around the house or a mount on a wall bracket.
- Rebates and tax credits
- An Avista rebate and a federal tax credit can bring down your final cost. We flag which equipment qualifies before you make a choice.
Common heat pump questions
- Will a heat pump handle a Millwood winter?
- A properly sized cold-climate model can heat a typical house on its own for most of the winter. On the coldest nights, electric strips or a gas furnace step in as backup. We size both together so the house stays warm.
- Does my gas furnace have to go?
- Not always. Many homeowners keep their furnace and add a heat pump to make a dual-fuel system. With our gas heating mechanical license, we handle both sides. If the furnace is near the end, we'll quote an all-electric setup as well.
- How do you keep my floors and yard protected?
- Runners and drop cloths go down before any equipment comes in, and the crew wears shoe covers inside. Outside, we lay boards or mats along one route for rolling equipment. We haul away the old unit and clean up before leaving.
- Do you have a Washington State registration?
- Yes. Our WA Contractor Registration is #KDHEAHA757JA, and you'll find it on your written quote. We also pull a permit for every heat pump we install.
- Can you help me get an Avista rebate?
- Yes. As you compare models, we point out which qualify for an Avista rebate and the federal tax credit. After installation, we hand you the paperwork each program asks for and explain how to file it with each one.
- What if my heat pump quits in the middle of the night?
- Call whenever it happens and describe what the system is doing. Our 24/7 emergency HVAC repair is priced the same at 2 a.m. as at noon, with nothing extra for late calls. We'll walk you through quick checks like the breaker and thermostat, then schedule the repair.
Let's go over your heat pump choices
Share a little about your house and the system you have now, and we'll book a free visit. A written quote comes before any work, and you can take your time deciding.