Terms and Conditions

About These Terms

These terms cover your use of the HVAC Millwood website. We are a heating and cooling company in Millwood, Washington, and this site is here to explain what we do and how to reach us. By using the site, you agree to these terms. If you do not agree, please do not use it.

The Information on This Site

We write our pages to be accurate and useful, but they offer general information about heating and cooling, not advice for your particular system. Every home and every piece of equipment is a little different, so what fits one house may not fit yours. Service descriptions and offers may change without notice.

Nothing on this site is a quote, a contract or a promise of a specific result. A real answer about your furnace, air conditioner or heat pump comes from a technician who has looked at it in person.

When You Call Us

The phone is the only way to reach us through this site. During a call you may choose to share your name, address and details about your system so we can help. Any work is agreed with you directly, and we put the scope and price in a written quote before anything begins. That written quote, not this website, sets the terms of the job.

Using the Site Fairly

You are welcome to read, print and share our pages for personal use. Please do not copy our text or images for commercial purposes, try to interfere with how the site runs, or use it for anything unlawful. The words, layout and graphics belong to HVAC Millwood unless noted otherwise.

Limits of Our Responsibility

We work to keep the site available and correct, but we cannot promise it will always load or be free of mistakes. To the extent the law allows, we are not responsible for losses that come from relying on general information here instead of having your equipment checked.

If something in your home seems unsafe, such as a gas smell, get everyone outside and contact your gas utility or 911 before anything else.

Privacy

The small amount of information this site collects, such as ordinary server logs and basic analytics cookies, is described in our Privacy Policy.

Changes and Questions

We may update these terms from time to time, and the version posted here is the one that applies. These terms are governed by the laws of the State of Washington. Questions about anything on this page are welcome by phone at (509) 516-1280, and we are happy to talk them through.